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Transfer

Transferring a Call to Another Phone
Explain to the caller that you are going to transfer them.
Press the Transfer soft key. Your active call will automatically be placed on hold.
Dial the number to whom you wish to transfer.
Announce the caller and the reason for transferring the call.
Press the Transfer soft key to complete the transfer.

Cancelling a Transfer
There may be times where the other party wishes not to talk to the caller you are trying to transfer or they may simply not be available. You can cancel the transfer by pressing the End Call soft key. The second party will be released and your original party will still be on hold as displayed by the  (Call Suspended) icon. 
You can take the original party off of hold by pressing the illuminated  (Hold) button.

Transferring a Call to Voicemail
Explain to the caller that you are going to transfer them to voicemail.
Press the Transfer soft key. Your active call will automatically be placed on hold.
Dial *, followed by the desired extension number.
Press the Transfer soft key to complete the transfer.

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