Telephones‎ > ‎335‎ > ‎

Call Transfer

Transferring a Call to Another Phone
Explain to the caller that you are going to transfer them.
Press the Trans soft key. Your active call will automatically be placed on hold.
Press the Normal soft key.
Dial the number to whom you wish to transfer.
Announce the caller and the reason for transferring the call.
Press the Trans soft key to complete the transfer.

Cancelling a Transfer
There may be times where the other party wishes not to talk to the caller you are trying to transfer or they may simply not be available. You can cancel the transfer by pressing the Cancel soft key.
The second party will be released and your original call will be resumed.

Transferring a Call to Voicemail
Explain to the caller that you are going to transfer them to voicemail.
Press the Trans soft key. Your active call will automatically be placed on hold.
Press the Blind soft key.
Dial **, followed by the desired extension number.

Comments